when I arrived for my appointment the service team all welcomed me and acknowledged me by my name. I continue to go to el-mor because they treat you like family and are honest people. they never try to force any more service on you. if it is a scheduled maintenance to be performed on your vehicle according to mileage such as transmission flush and filter or cabin air filter they will ask if they could take care of it for you at that visit even if you didn't have it in your service for that appointment. they always tell you the price up front.
As usual, Brandon and Scott are an absolute pleasure to work with. They are both professional and friendly. I appreciate that they could fit me into the schedule for my PA Inspection on such short notice.
Overall El-Mor Chevrolet is the BEST dealership I have ever had the pleasure to do business with. Our family has purchased 3 new, and 1 used car from El-Mor over the past 8 years. We had a great experience with the sales (Dave) and excellent service after the sale.
I felt we received very good offiers on both of our trade-ins.
They offer better prices on after-market products and do a great job installing them, and they went to bat for us 2x when we had warranty issues that ran into the post-warranty period.
THANK YOU El-Mor!
Ron and Trish Donovan
I needed help quickly regarding my truck's def light coming on and not resetting as it has in the past. Sensors were checked and system was reset on a wait basis. This was especially important as I had a load of trees waiting for delivery. Truck has been fine since.Many thanks.